NEWSLETTER

2 new vehicles have been added to the fleet, both Vianos, both gorgeous and ready to impress the new season travellers.

Hilton catch up is on Sunday 20th, meet at the Bellini Bar from 12noon, then lunch at 1300 upstairs at FISH. Please RSVP as soon as possible, partners are invited, please let me know if it is one or two of you when you reply.

We have some new business cards heading your way soon, we are going to use a new local supplier!

We would also like your feedback on the car log books, some of you will notice we have changed them to a black book, and they are in the drivers door of the vehicles.

We have tweaked a few of the questions. We would like to get these made into a notepad format, but would like your feedback on them first.

Also the summer season will be upon us sooner than we think, we have an excellent number of bookings in place already. 

Can we please ask that if you are unsure about anything, this is the time to bring it up, we want the season to run smoothly.

If you weren’t doing sightseeing last season and want to, then please let us know and we will organise a family of the tours we usually get asked for.

 We are going to offer a little bit of advertising in the vehicles so this should/could plant a seed for holiday makers, we need to make sure you are up to speed with what we want to offer.

At this stage we plan to offer on the brochure, 3 hour city sights tour/ Muriwai beach/ Matakana 

Would you like anything in the drivers room that isn’t there? I am not sure if we have tea drinkers but if you want a kettle in there please let me know, milk is in the fridge.

Would over coats be handy for cleaning the cars in, to save the worry of getting your suit dirty?

Food for thought….Do you know how to confidently get to   Solitarie Lodge, Huka Lodge, kauri Cliffs, Eagles Nest, tiri Iti, Hobbiton, Waitomo, Poronui Lodge, these are some of the destinations We get asked to take people to, it would be a great idea to take day trips, to them so you are able to accept these jobs. Also if you know your way around local wineries this also was requested last season

Don’t forget to upsell yourself and ask if the passenger has a return transfer booked, (if they do it should show on the bottom of your drivers sheet) these need to be booked via the concierge.

A reminder if the passenger asks for a job to be changed, it needs to also be told to the concierge if it is a Hotel job and emailed to us so we can change in the system, any other company it needs to be emailed to us, so we can advise the booking agent.

A note from one of the Hotels, when waiting for a passenger please let the concierge staff find the passenger for you, that is there job. They would prefer we waited at the door or with the car.

DLC is going in for panel work and a spruce up mid August

CKE has new tyres on it

We are going to be trialling the Lincoln being parked outside the Hilton, they would like this vehicle to be known as their hotel car. If you should get a job for it, you would need to drive a car, preferably the BMW to the Hilton leave it in there then take the Lincoln, returning afterwards when it is clean to swap them over, at this stage there is no cleaning area at The Hilton.

If you have any queries with pricing a job, can you please email your questions before the end of the month, as soon as invoicing has been sent out to our clients it is very hard to make changes.

Thanks have a great month
Rhonda and Ian