NEWSLETTER

Feb 2020

Hi

Just a quick note to check you are all looking after yourselves over this hot and busy time.

*Reminder to keep your drink bottle full, you need to stay fresh and hydrated during the day.

To help with the heat in all vehicles please put the sunshades up while they are parked at base and windows slightly down

*Fuel cards are by the grey filing unit, by the door to the garage in a folder. Inside the folder you will see what to do.

(I was trying to find a place for them that was not visible from the door, best I can find at this stage)

*A reminder to please use the tyre dressing that can be found in the little cupboard outside the driver’s room on the driveway once you have finished washing cars.

*There have been a few issues with client having too much luggage for vehicles, if this happens please let us know by email, take a picture if possible, so we can send on to the agents.

*As we are very busy just getting all of the work done, a reminder when possible we will give you all jobs for one client, but sometimes this is not possible.

*We have had a client tell a travel agent we have been late for pickups, as it turned out we weren’t, it was the client trying it on. However, it has bought to our attention the importance of you as a driver to update the app at correct times. Please make every effort to get this correct.

INBOUNDS, be in the terminal when the plane lands.

OUTBOUNDS and TOURS, 10-15 mins before departure time.

BEING LATE and MISSING CLIENTS, is much worse than you think.

*There is a bit of confusion with rejecting and accepting jobs. To accept a job please do so on the app (I am getting too many emails) To reject a job please email me and reject on app

*One last thing if you are going to be late, you need to tell us! You need to contact your client. Good communication will help with keeping a client happy.

Thank you all,

Rhonda and Ian